A copy of this will be sent to you on booking and will need to be signed, dated and returned.

1. Duration

a) The period of hire shall commence on the date on which the goods are collected by or delivered to you.
b) The period of hire shall end on the earlier of the following days;
   i) the day on which the goods are redelivered to us at the agreed delivery point, OR

   ii) the day on which the goods are collected by us from you at the agreed delivery point.

You shall in any event return the goods to us not later than the end of the period of hire. Please read section 10 for late returns.

2. Payment

Payment of hire rent on or before taking delivery of the goods you shall pay to us the hire rent agreed. By paying via electronic transfer, cheque, cash or by any other method, you are agreeing to all of our terms and conditions of hire. You also agree to accept any handling fees as listed per option or as per invoice.

3. Defective goods

a) You must report any defects with the goods within 24 hours of delivery and you must, if so requested by us, return the goods to us for inspection. If we agree in our absolute discretion that the goods are defective, we shall use all reasonable endeavours (but shall not be bound) to provide a suitable replacement item or items, and shall credit you with such an amount not exceeding 2 days’ hire rent as we shall in our absolute discretion consider appropriate.

b) Subject only to the above, we accept no responsibility for any loss, damage, costs, claims or expenses suffered or incurred by you or by any third person (including your agent) to the full extent permitted by the law.

4. Use

a) The goods shall be under your control at all times from delivery until redelivery, and you shall ensure that goods are used or positioned safely and without risk to health and safety and are not used for any purpose for which they are not designed or reasonably suitable.

b) The goods shall be used only at the location or venue agreed in advance with us.


You shall be responsible for and shall indemnify us against all loss or damage caused to or by the goods from whatever cause arising.

6. No sale etc.

a) You shall keep the goods in your sole possession and shall not lend the goods or sublet them to any person or otherwise part with possession of them in any way.

7. Repairs

a) You must not repair or attempt to repair the goods in the event of damage but must notify us as soon as is reasonably possible.
b) If the damage has been caused by the fault or carelessness of you or by the misuse of the goods, the repair will be at your expense. In any other case, the repair will be at our expense.

c) Nothing in this clause shall render us liable to you for any resultant or consequential loss, damage or inconvenience.

8. Termination

This agreement and the hiring constituted by it shall without notice but at our option end and you shall no longer be in possession of the goods with our consent, in any of the following circumstances;
a) a default by you in the payment of any money due under this agreement for a period of 7 days;
b) a breach by you of any of the provisions of this agreement other than those relating to the payment of money;

c) You presenting or allowing to be presented an application for an interim order or a petition for a bankruptcy order within the meaning of the Insolvency Act 1986 or allowing the levy of any distress or execution against you.

9. Consumer Credit Act 1974

It is agreed and declared that this agreement falls outside the Consumer Credit Act 1974.

10.Insurance premium

If bunting is not ready for collection from you and therefore not received by us on the agreed return date, late returns fees will be imposed as 20% deducted daily from your refundable insurance premium for up to two days late. Returns anytime thereafter will result in the full loss of deposit. In some circumstances, if you unable to return the bunting on time, you may be expected to pay for same day delivery if the bunting is urgently required for the next booking. Any damage or loss to any of the strings or flags, such as rips, tears, stains, parts missing or markings making it in anyway un-usable or that require any repair will result in full loss of deposit.

11. Cancellations

Cancellations made after booking confirmations (any payment received by us) and 6 weeks prior to the event date, will result in the loss of 50% of your insurance premium. Cancellations made after four weeks prior to you event will result in the loss of 100% of your insurance premium. However, the rest of any bunting fees already paid at the time of cancelation will be refunded in full.

12.Proof of posting

Please obtain proof of posting for important items such as cheques you may be sending to Country Bumpkin Bunting.

13. Privacy Policy

Country Bumpkin Bunting do not disclose buyers’ information to any third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

14. Special offers (please refer to terms and conditions with offer)

Special offers only apply for the exact dates specified, and for the exact offer as stipulated in the description. Normal insurance premium, postage and packaging or any other fees as stated in your booking will apply unless stated otherwise.

15. Quotations

Any quotation made by Country Bumpkin Bunting expire 30 days from the date created (this date will be printed on any relevant forms/emails/paperwork).

16. Alternative bunting designs

We may occasionally have to offer alternative design/quantities of bunting at the time of your event, although this is avoided to the best of our ability. We will inform you of this as soon as possible with details of the offered alternative. You will have the option to cancel your booking with a full refund.

17. Changes in fees

We will and do have to occasionally change fees for hiring, deposits and postage to keep in line with other factors and associated companies. We will make these changes fully visible on our website and inform any ‘pending’ bookings before payments are taken. If you have already made a booking and any payments have been received by us before these changes take place, but your event is after the changes take effect, you will pay the original fees, be they higher or lower and will therefore not be expected to pay extra, or you will receive a refund for the difference.